We use Courier IT as our courier partner, we have found them to be reliable, speedy and affordable. There is the possibility of other couriers being used and should this happen we will let you know; we only use couriers that we have had personal experience with and can guarantee quality service.
We deliver anywhere in South Africa, anyone from outside the country is welcome to contact us for a custom quote on shipping costs.
No, should you wish to insure your items, please contact is on email@example.com for more information. This will only cost an extra 2% of your total orders value but will cover your items should any damage take during transit.
We will send you updates of your order as new actions happen. Once shipped out we will provide you with tracking details that can be used at the following address to track your order: https://www.courierit.co.za/
Delivery times can range depending on where in South Africa you live, major centres can expect a delivery time of 2 – 3 business days and outer lying areas can expect a delivery time of 3 – 5 business days.
Please note that with larger items such as cases, the item will generally take an extra 1 – 2 business days to arrive. As with all delivery services there is the possibility of delays, should this occur we will endeavour to let you know of the delay as soon as possible.
Our courier cost is R120-00 country wide, however there may be exceptions to this should your items be extremely large or your delivery address is in an extremely remote area such as a farm. Other areas that classify for surcharges include but are not limited to, townships, embassies or consulates. Should there be extra charges that need to be added we will contact you and advise the costs involved.
Please contact us at firstname.lastname@example.org, we will liaise with our couriers and arrange an alternative delivery date with them.